a) Field-Staff Members are encouraged to share their status as “FIELD-STAFF” as well as photos and videos of themselves and others using RETAY products on social media platforms. However, program members agree to be DISCREET about the discounts they receive through participation in this program; they agree not to mention prices below the advertised MSRP.
b) Members who share any details of prices paid for products through this program on social media will have their accounts immediately terminated. The privilege to purchase from T.Ferney& Co. LLC / RETAY USA at a special price is for the approved user ONLY.
c) USERS AGREE NOT TO USE ANY RETAIL STORE FOR RETURNS.
d) Membership in this program should be considered a privilege and never a right or entitlement; this is a partnership of mutual respect.
4) PRODUCT AVAILABILITY:
Retail orders always take priority. Product availability will be noted next to each item and is updated on a regular basis. Field Staff members are limited to purchasing a quantity of one of any product SKU within any 12-month period unless a special request is made and granted by RETAY USA. Approximate order turnaround is one to two weeks depending on the requested shipping method and product availability.
5) SHIPPING INFORMATION:
Unless requested otherwise, orders will be shipped via regular ground transportation at the user's expense.
All Field-Staff purchases must be paid for by Credit Card only. We accept Visa, MasterCard, American Express and Discover. Payment by debit card, check or money order will not be accepted.
7) ORDER STATUS/CONFIRMATION:
Members will receive an order and shipping confirmation via e-mail and can check order status any time.
Ferney & Co. LLC / RETAY USA cannot accept returns or exchanges (no exceptions). Program members agree to double check their orders before submitting. Any product delivered with a mechanical defect may be exchanged in kind.
9) ACCOUNT SUSPENSION/TERMINATION:
Accounts are valid for ONE year from the approval date. We have the right to suspend or terminate a member's account at any time if we believe the member is abusing the program or no longer employed in the industry. Members will be notified via e-mail regarding suspension/termination. Thomas Ferney & Co. / RETAY USA membership must be annually renewed. After 12 months you will need to reapply for your Field Staff account. Begin by submitting a new application. Any member who is suspended will never be able to be accepted into the program again.
This Agreement is made by and between RETAY USA and the Field Staff member listed on the application form. The parties agree as follow above listed information.
Thank you and look forward to following along with your adventures this season!
Make sure to tag us using @retayusa @retayarms and use hashtags: #teamretay #pullit #retay